Brockport Smiles

Kelly is very professional at Brockport Smiles , very friendly and did a great job! I was also impressed with the new location. Very pretty setting being on the Canal. There is plenty of parking also.

All the workers were really kind! I had just gotten double jaw surgery about 4-5 months ago and needed a cleaning really bad, in which my last dental place was refusing to serve me. I called up Brockport Smiles and set up a consultation, and they even managed to get me in for a cleaning for THAT day! Which was very kind of them. All of them were extremely helpful and were very communicative, would tell me what they were doing and exactly how everything works. Never had such a good dental experience, so the service was greatly appreciated! They were all very informative and very friendly, amazing service and amazing communication. :)

Very punctual, kind, and great with my kiddo. He was nervous going in and left saying “that was fun”. Never heard the dentist described that way but I’ll take it. Very clean office and explained everything as going.

My 11 year old son had to have two teeth removed. They were so good about checking in on him throughout the process. They were calm and caring and explained what he would be experiencing throughout. They also did a great job explaining to me what would be happening and let me be there as it was removed.

I called Brockport Smiles to schedule an appointment with Dr Barber because I had developed pain in my jaw. I wasn’t really sure what the problem was but knew I needed to see the Dr. I had an appointment for the next day. The team took time to listen to me and were able to resolve the issue quickly. I am also delighted to say I wasn't charged for the visit because the problem emanated from a previous visit.

Wow! Brockport Smiles new office is beautiful and has a big parking lot. I didn’t have to drive around 10 times to find a parking space like at the old office. I was in the chair for about 2 hours but the time flew by because their new chairs have a remote for massage and heat! What a pleasant surprise! Dr. Thaney and his staff are wonderful. I’m so happy to be a patient at Brockport Smiles!

Brockport Smiles was a wonderful experience. All of the staff was extremely friendly and made the office feel more like a home than a typical dental office. Dr. Thaney had some amazing bed side manner as well!

I had to get a filling done today and they were extraordinarily accommodating. From the second I walked in I was greeted, and asked if I needed anything. Every staff member I came in contact with was kind, and helpful. In a situation that is quite uncomfortable, Dr. Barber and her ladies made it an extremely pleasant experience. They even hand wrote me a thank you note for being a patient!

Everyone was extremely nice from the moment I walked in until I was done/leaving. Over the years I’ve had so many bad experiences. Everything was explained in terms the average person would understand. So far very good especially for first visit. Definitely going back.

I was treated very well; Kelly was very attentive, answered all my questions, and was always pleasant and good-humored. Another dentist also patiently explained the next steps of the treatment. Toni was also very kind during both the photos and the scanning process.

I’d give six stars. Brockport Smiles is the complete package. Technical excellence is clear and paired with a perfect blend of professionalism and personal care (not just good treatment but genuine care) for me, my wife and our special needs child. So thankful for the team that helped me through my procedure!

My first appointment was nothing but exceptional. All staff was not only friendly, but personable, relatable, and showed that they really cared. Their process is thorough and conversational, allowing you to be informed and make your own decisions. So glad my family has moved over to this office!

Staff is very friendly. they are super accommodating for visits always willing to switch things around to fit my schedule. they're very fair if you don't have insurance, their prices are reasonable. Will prioritize care and only do work that is absolutely necessary and willing to hold off on things that don't need to be done right away. Absolutely love this place it would never go anywhere else. great with me kids.

Staff was very welcoming, courteous and professional. For someone who hadn’t been to a dentist in a long time they made me feel comfortable as my teeth were x-rayed, scanned and pictured which is standard procedure for new patients. They made sure I knew what needed to be done and my options moving forward. 10/10 and I would highly recommend!

The people here are wonderful! They all gave me their undivided attention and took all the time I needed to understand everything involved in my care. I learned more about my issues in my initial visit here than I did in all my 72 years of dealing with many different dentists over the decades. I highly recommend Brockport Smiles!

You can tell from the first minute walking in the door that you will have a better experience than anywhere else. I was greeted with smiles, and a staff who truly took the time to help me feel comfortable and understand every step of my visit. I have been working with group dentists, to whom I was just a number, for far too long. It was so encouraging to finally be treated as an individual. Thank you Brockport Smiles.

10 outta 10 recommend. Everyone was so nice. Personalities were warm and inviting. Didn't try to "sell" me on anything. Offered several different options and solutions to my problem, along with pricing so there weren't any surprises. Went above and beyond on a new patient visit and in that moment I decided I'll never go anywhere else. I watched children and folks with disabilities come in and be treated with kindness and compassion. Nurses come out to chat, so that they felt comfortable and confident. I don't think I have ever in 45 yrs of life walked into a dental office that was so warm and inviting. Anyone with fear of the dentist, high anxiety or just sick of the coldness of the typical dental visit where you feel like a dollar sign walking in to be taken advantage of... please go see these folks, they'll change your whole perspective on oral care. I know they did mine!