Artistic Family Dental of Chicago Heights

Today I had eight of my lower teeth pulled. It went pretty smooth. I used to be afraid to go to the dentist yes, even as a grown-up, but I’ve been going there since I moved back here 10 years ago and I don’t have any anxiety or anything when I come to the Dentist anymore even with things like getting all these teeth pulled and the end result is a beautiful smile. From the minute, you walk into the door till you’re getting whatever procedure you’re doing or getting a teeth cleaning everybody is friendly and kind and they do care about your teeth

The first time I went the staff was amazing. Then there was electric fire sending me to the Chicago Heights office. This was because some of the temp filling came out! No problem but when I went back to the Kedzie off I waited one & half past my appointment. The chair was all busted up and filling coming out! But sat quietly waiting, waiting on the dentist. She gave me pain med and said she needed to wait which is fine. But took her 20mins to come back. Then the real pain began. She fix the crown and cleaned my teeth. Apt was for 12:30, out of the office at 3:30. But not before they tried to sell me more dental work! This was not the worst but close to the worst experience I’ve had at a dentist office. I will not be going back. Oh yeah the Chicago heights office call saying I didn’t finish my cleaning. There is definitely communication issues 😡😡😡

I appreciate the efforts of the dentists at the Highland IN location, and love Mildred at the Highland IN front desk. But the admin staff is unprofessional and unskilled. After several appointments with them and requesting cost summaries they never disappoint in asking me to pay upfront. They seem to always be looking for ways to create a problem with my insurance. They are not warm and inviting, lack positive and kind customer service to offer assistance. Instead they try to find fault and hurdles to make coming to have dental work done a negative experience. In a highly competitive market, they just don't seem to care.

This was my first time attending Artistic Family Dental-Chicago Heights office. I had an emergency appointment. They scheduled me the same day, I called. Dr. Kara was the only doctor on staff at the time who serviced me along with her professional and friendly staff. I recommend this location for your dental needs.

Staff was amazing and friendly. Lisa did a great job on my cleaning and offered great suggestions. My dentist was quick and amazing. Overall great service.

Absolutely amazing service! Staff is professional, incredibly accommodating, education-focused, friendly, and thorough. They also offer upfront pricing so there are no surprises. The office is clean, aesthetically pleasing, and appointments are properly spaced to avoid excessive wait times. Artistic is a definite WIN for the heights. We need more quality services and healthcare here. I’ll never go anywhere else!

I came to the clinic not knowing what to expect. The staff is great! I was comfortable from day 1. Things were explained to me thoroughly and everyone was professional. I would definitely recommend. I love the staff. You all the best. This is where I will be going for my dental care, wish I would have gone a long time ago.

This was the best dental experience I’ve ever had. They go above and beyond to make patients comfortable. Heydi was amazing. She was very patient, very professional, and very kind. The dentist, and her staff took the time to listen to my questions, and explained everything clearly. The offices are very clean and very organized. I felt well cared for the entire visit. Great place.