Craft Smiles: Modern Family Dentistry

My son and I went for our first visit with Craft Smiles, having moved to the Charlotte area recently. When I called to make our appointments, the receptionist was very polite and helpful. All the necessary paperwork was emailed prior to our appointment in a very timely fashion. Upon arrival, we were warmly greeted and had a minimal wait. When I entered the exam room, the monitor above welcomed me by name and listed some comfort options during the exam. The equipment was modern and the facilities were clean and bright. The professional staff members each explained thoroughly what they were doing and why. The entire staff was polite and willing to answer any questions I may have had; I never felt rushed. I also want to say, having been with my previous practice for 20+ years, going to a new practice was a bit scary. Craft Smiles eased my worries and made me feel very comfortable. Our family has found a great dental practice in our new area! Oh, and the practice’s sweet corgi “Toast” was there too! He’s a sweet, gentle pup that is a great addition to the team!

⭐⭐⭐⭐⭐ I had such a wonderful experience at Craft Smiles today! From start to finish, everything was fantastic. The entire team was welcoming, friendly, and professional. My hygienist was absolutely wonderful, and Dr. Patel was amazing! She was so personable, thorough, and genuinely caring. They both made the entire experience comfortable and enjoyable. It’s so refreshing to find a dental office where you feel truly cared for. I can’t say enough great things about Craft Smiles and highly recommend them!

I went to craft smiles today as a new patient. I had the best experience I have ever had going to a dentist, the dental hygienist was very nice, gentle and explained every step. She answered any questions I had. The exam was very comprehensive and I felt very informed about my oral health & recommended steps. The office itself was very clean, nice and comfortable. Choices were provided to help make me feel more comfortable. I will definitely be back!

This place is super nice & well decorated & the most modern dental office I've ever seen! Everyone is friendly & very thorough! I really like how each room is personalized with your name on a monitor offering various information & products to make your visit comfortable. The woman who attended to me & took all of my X-rays & scans was wonderful & was the most thorough with X-rays & scans I've ever had. All of the employees made it their top priority to make sure I was comfortable & that I understood everything about my dental problems & what they felt was needed to fix them. The staff is very thorough with explaining everything. The doctor took the time to thoroughly examine my teeth, and we had a great conversation about their condition, preventative care, and my next steps. I never felt rushed and could genuinely see how much the team cares about their patients. My only complaint is the cost. The price for a crown was high & expensive. I am disabled & have a limited income & could not afford it. If you have dental insurance or can afford it, then it's an amazing place & worth checking out.The place & doctor who they referred me to for a root canal had a price at least double that of all 12 places I called.

I am a new patient. Just got one of my teeth extracted. It was quite pain-free experience. Entire staff were friendly and knowledgeable. I did not feel rushed. Dr K and technicians were very gentle, thorough and skillful. I will highly recommend them to my friends and family.

Absolutely incredible. I went in for an appointment with a lot of anxiety and pain and everyone was so nice. As far as the treatment, I was numb so fast and my dental work was completed quickly. They came highly recommended after I was given 2 different answers about work that I needed and just needed clarity from a dentist I could trust. I will make the 35 minute drive every time. It’s so worth it. And the office dog is adorable!

Wow, I HIGHLY recommend them! It’s a crazy thing to say, but I actually have fun each time I’m there. The staff is so friendly and the Dentists I’ve met, like Dr. Monica Pattel, make it seem like I’m laughing with my friends. I have dental anxiety and i feel so comfortable here. Plus, the house corgi is a huge reason to come here!

This place is sooo beautiful!! Everyone is so friendly and they are super hospitable! The Dr was very sweet and her and her team made it their top priority to make sure I was comfortable and that I understood everything that would take place. The doctor was aware of my previous horror story at the dentist so she made sure to calm my nerves and assure me that I was in good hands. The laughter kept going and going since I walked through the door. Everybody is so sweet and that emotional support dog that they had Toasty Malone was just the cherry on top. I’m very excited to get started with all of my treatments and I Will definitely be recommending my whole family and friends to come in and see them and have them as their dentist!! 10 out of 10 I highly highly highly recommend!! And that’s on Period!!

Had my first visit with Craft Smiles today, and as soon as I walked in, I noticed something different about this place. Everything was beautifully decorated, and the office smelled amazing. I checked in at the front desk, and the staff was incredibly polite and welcoming. Emma did a fantastic job with my X-rays, photos, and cleaning. When I looked in the mirror afterward, my teeth were glowing white! Dr. Kashyap took the time to thoroughly examine my teeth, and we had a great 10-minute conversation about their condition, preventative care, and my next steps. I never felt rushed and could genuinely see how much the team cares about their patients. The level of professionalism, attention to detail, and customer care at Craft Smiles is outstanding. I had a 10/10 experience and highly recommend this dental office. I'm already looking forward to my next visit in 6 months!

I had a great experience at Craft Smiles. Everyone was personable, easy going and just felt overly welcomed - in a good way! The hygienist went over my dental history and was very informative from the scans to cleaning my teeth. Dr. K was honest and appreciated his feedback. So glad I found them!

We absolutely love Craft Smiles! The atmosphere is so welcoming. We enjoy the friendly staff and knowledgeable dentists on site. They even have their mascot available for emotional support 🐶❤️ "Toasty" is adorable! My son left a small toy behind during our last visit & the staff were SO kind to save it for him! This place is perfect to create positive experiences with dentistry for all ages. We'll be returning for many visits to come!⭐⭐⭐⭐⭐🦷