380 Family Dentistry

This place has the best staff!!! I went in literally terrified and have severe anxiety when it come to dental work. Angie is the BEST, she walked me through the whole thing and made me feel comfortable every step of the way. Every single person was a pleasure to work with. Dominique, Angie, Minnie, and Dr. Campbell are incredible.

I’ve been a patient here for 10, almost 15 years. initially it was great, I mainly continued going here because I loved my dental hygienist, but she has since retired. I will warn you that if you go here, they will tell you need deep cleanings every visit, which are very expensive. But, they keep my teeth nice, healthy and clean. They do have me coming in every three months. This last visit they tried to charge for x-rays at six months, even though my insurance would only cover them at one year. They also informed me that it was for a “deductible”; I knew I had met my deductible so when I insisted on more information I found out it was actually for x-rays that were unnecessary. I have a history of having two cavities in my entire life. I did some research and the American dental Institute recommends x-rays are needed every two to three years if you are at low risk. 12 to 18 months if you’re moderate risk. I tried to explain to lady the front desk that I didn’t want the x-rays. She became very aggressive with me, even argumentative. It left a very bad taste in my mouth. I did speak to the manager, and she seemed to address the situation. I would urge you to be vigilant with the billing. But as long as you check your bills, I would recommend this Office. I myself have chose to move on.

I had a great experience at 380 dental! Dominque at the front desk was so warm and friendly. Katie was my hygienist and she was awesome! She was very thorough and left my teeth feeling so clean. I always look forward to my dental appointments!

I will not be using 380 Family Dentistry again. The dentist and staff are friendly, polite, and professional. Unfortunately, their billing practices have completely destroyed my trust in this office. Before procedures, they would tell me what my estimated patient responsibility was based on my insurance and collect payment upfront. Then, after the work was completed, they would come back and demand hundreds of dollars more, claiming that the insurance company had reduced the amount they would pay. This happened to me four separate times, and now I have been billed nearly double what I was originally told I would owe. After becoming concerned, I contacted my insurance company directly. I was informed that the problem was not on their end. My insurance company explained that this dental office is contracted with them and is required to accept the negotiated allowable amounts under that contract. In other words, if the contracted allowable for a procedure is $145, the provider cannot simply decide that amount is too low and bill the patient for the difference because they are unhappy with the contracted rate. According to my insurance company, the office was attempting to charge me amounts that exceeded the contracted allowable charges and pass those costs on to me. The insurance representative told me that the dental office needed to correct its billing practices and follow the terms of its insurance agreement. I have never experienced this issue with any other medical or dental provider. Being told one price, paying upfront, and then repeatedly receiving additional bills for hundreds of dollars afterward feels misleading and unfair. Patients should not have to worry about surprise charges after relying on the amounts quoted by their provider. While the dentist and staff are nice, transparency and trust matter just as much as quality care. Based on my experience, I cannot recommend this office and will not be returning. Use them at your own risk, and verify every charge with your insurance company before agreeing to treatment. Please read the other reviews from people who went through this same issue, they should stop taking insurance and stop lying!!

I had a great experience at this dental office. Everyone was kind, friendly, and professional. They made me feel comfortable throughout the whole process. I had veneers done, and I am very happy with the results. I highly recommend this office to anyone looking for quality dental care.

The hygienist (Dr. Horab) that we saw was amazing! She walked us through every procedure and we felt so comfortable with her, 10/10 recommend going to this Dentistry they are very qualified and wonderful professionals.

I’ve been a patient here for 10, almost 15 years. initially it was great, I mainly continued going here because I loved my dental hygienist, but she has since retired. I will warn you that if you go here, they will tell you need deep cleanings every visit, which are very expensive. But, they keep my teeth nice, healthy and clean. They do have me coming in every three months. This last visit they tried to charge for x-rays at six months, even though my insurance would cover them at one year. I have a history of having two cavities in my entire life. I did some research and the American dental Institute recommends x-rays are needed every two to three years if you are at low risk. 12 to 18 months if you’re moderate risk. I tried to explain to lady the front desk that I didn’t want the x-rays. She became very aggressive with me, even argumentative. It left a very bad taste in my mouth. I did speak to the manager, and she seemed to address the situation. I would urge you to be vigilant with the billing. But as long as you check your bills, I would recommend this Office.

My temporary crown cracked and I called the office. Dr. C told me that he could meet me the next day to fix it even though the office was closed! He is the best dentist that I have ever experienced! I am so blessed to have such a caring dental practice for at least 5 years for all of my dental needs!

I hadn’t been to the dentist in over two years, and I was a very nervous about my visit. From start to finish, the experience was excellent. The front desk staff was friendly and welcoming, the hygienist (Katie) was incredibly thorough and gentle, and the dentist took time to explain everything clearly. They made me feel completely comfortable and well cared for. My teeth have never felt cleaner healthier. As a result,I actually look forward to my next visit! Highly recommend Dr. Campbell! See ya Soon -'Fraidy Cat

I had a tooth crack and was experiencing some pain. I called 380 family dentistry amd they got me in right away. The tooth needed a crown and Dr Campbell got it done without any pain. The staff was amazing and the temporary fit and stayed on perfectly. I am thankful for Dr Campbell amd his team. If you’re looking for a caring, compassionate, knowledgable dentist Dr Campbell is the guy.