Dental Group of Springfield

My son went to the dentist for the first time and they took good care of him. He’s 3 and was shy but the dental hygienist was very nice and explained what she was doing and showed him what she was using. He felt very at ease.

This was my first visit after changing dentists due to insurance. The whole experience was great!! Everyone was so nice and Maggie explained everything in detail before she started. They have a lot more modern technology than my previous dentist which is pretty great! Will definitely recommend them to anyone who asks.

Be careful with this place. Came in for X-Ray Exam and repair a denture and get a new set for my mouth in July. New insurance for me only was on it for a year. They do ex-rays and come in with a cost plan for dentures and begins to tell me my insurance will not cover my dentures because even though I did not get them through the insurance they were too new 6 yrs old. So I take what they say and I believe them. But I can’t afford new teeth at there cost and it was a lot of money. I’m sure they would be willing to let my husband finance it though them I’m sure I quickly grabbed my teeth very upset cause I have insurance so why? Well I get home talk to my husband. And I give up on the idea! So fast forward to today. I go to another dentist (shout out to aspen dental thank you) for a issue with my gums which prompted to call the insurance company because now I’ve had enough they are not paying anything for me! As I’m speaking to the insurance lady she pulls up my account. Cause I’m asking about the 2 visits and why they are not coving me. She told me that the dental group never even submitted a request for me to get dentures. That I am eligible for a full set at 50%. So here is the dental group telling me this in July that I have to pay full price for dentures because my insurance denied me. When in fact it was never submitted. The only thing was an exam. Which they never looked in my mouth not one time. And ex-rays. Be careful if they think they can get you to pay full price they will do! If I had the money I would have spent it that day. But really who has that kind of money lying around. This place is shady. And are only it for the money not the patient. I mean they never looked in my mouth. And I have a knot in there that’s been there for a while didn’t start hurting until now. If they had looked in my mouth that day maybe they would have been able to do something about it but instead all they were worried about was money and how I was going to pay for my new dentures. Greedy!

I have terrible anxiety when going to the dentist office. Dr. Cheng and her team made me feel comfortable and helped me through my experience. Dr. Cheng was caring and explained the process to me. I'm very grateful for her and the team. Carrie was also amazing for helping me with an error with my dental insurance.

My first visit there went great. Everyone working there was very nice and welcoming. The office is clean and comfortable with complimentary bottles of water in the waiting room. All services and costs are explained up front and they don’t push you to do anything unnecessary. Even though it was my first appointment the hygienist was able to do the deep clean that I needed which took extra time. She was very personable and explained everything well. The dentist was nice and easy going as was the office staff that checked me out at the end. Overall it was a great experience and I look forward to going back.

They are very polite, have a super staff of friendly and engaging women and men … it is pristine so I always like that and I think Dr. Lebé is very attentive to any of my concerns and myriad of questions. They never make me feel rushed and goes at a nice pace for me. Since my old Doctor had retired all this modern updated dentistry was amazing to me, like a kid in a candy shop , who ends up at a Dentist one day. This is not from a one time visit I had a large amount of dentistry needed.

Just switched to Dental Group this summer after being with the same office for most of my life. Never been happier with my decision! Everyone is so lovely and pleasant. They’re like family now!

I’m not sure I can say enough good things about this place! I’m 37 years old and unfortunately lost the majority of my teeth before the age of 32. DGOS worked with me financially and once that was taken care of, I had oral surgery to remove the remaining parts of teeth and some themselves. That process was so smooth. They made sure I was comfortable at every turn while the oral surgery was taking place. From start to finish, I was treated professionally and with respect no matter who I encountered. I will specifically shout out Rachael, Rayze, Rory and Dr. Cheng, they were great! Thank you so much for the care you provided me. The teeth are absolutely beautiful!

My dentist and dental hygienist were very professional and competent. My teeth look amazing. It was quality care. I used to go to this group for several years and then moved about 100 miles away. After being disappointed for two years with a new dentist near my new location, I am now back. This group is worth the 100 mile trip. 🦷🪥

Very welcoming staff. Very informative and makes you feel the most comfortable helping to reduce anxiety. They really take time with you and explain every detail of your procedure and encourage you to ask any questions you may have. Highly recommend and will be returning for all my dental needs.

The waiting room and office staff were very friendly and accommodating. My wait time was very short, and my appointment started right on time. My hygienist, Maggie, was extremely efficient and gentle. My teeth looked and felt great when she was finished. The dentist came in promptly after Maggie called them in and was very friendly, personable, and easy to talk with. The office itself is beautiful, clean, and welcoming. Overall, the experience was fantastic and I highly recommend the Dental Group of Springfield.

Dental Group of Springfield is wonderful. It’s a nice office full of friendly people. Everyone I have ever spoken to is so kind and caring. Dr Chen and her team is wonderful. I’m very pad a couple ugly dental emergencies this year and they have gotten me in quick and taken such good care of me. I have such anxiety when it comes to dental work due to a bad past experience but they are so good and I don’t know very feel any pain. Thanks for being the best!

The whole office staff was great as usual. From the woman who checked me in, Angie explaining my insurance options, my friend and hygienist Ann who checked in on me and I have known for years. Of course my favorite Dr. Chen. The whole staff there is the best and over the years have always made my visits good. I wouldn’t go anywhere else because they are the best in town.