Modern Day Smiles Dentistry

I booked the $99 new patient special (cleaning, X-rays, and exam) after asking specifically whether there would be any additional costs. I was told no. When I arrived, I learned for the first time that the appointment would take 2 hours, so I had to cancel a work meeting. X-rays took about 10 minutes. I then waited alone for about 30 minutes before the dentist came in for a brief exam. After she left, I waited another 15 minutes before a staff member came in with "package" pricing for an $888 deep cleaning. I was told they could not do the regular cleaning I had booked unless I paid for the deep cleaning first. When I objected, the dentist came back and approved the regular cleaning in under 30 seconds, so it was clearly never a requirement. By then I had been there 1 hour and 40 minutes with no cleaning done, and I had to return to work. A manager then told me the procedure order was a "HIPAA guideline." That is false. HIPAA is a patient privacy law and has nothing to do with the order of treatment. Using it to justify a sales tactic is misleading. I paid $99 and left without the cleaning that was part of the package. The next day, I emailed the office asking for a refund and copies of my records. The only response I received was my X-rays, sent with no name and no signature. My refund request was never addressed. I have had to dispute the charge with my credit card company. This experience showed a lack of professionalism, transparency, and integrity, from the misleading new patient offer, to the hard sell in the exam chair, to the false HIPAA claim, to ignoring a written refund request. If you are considering (please don't!) their new patient special, get every cost and the full appointment length in writing before you go.

New patient and already I'm truly impressed with the services. Referred a resident in my building, hopeful she will too become a patient. Thankful for my cleaning on yesterday, it was handled with such care and concerned for my overall health!

The office is warm and welcoming. The doctors are competent and provide you with real life scenarios when explaining dental treatment while not trying to nickel and dime your pockets. The staff makes you feel like family while providing an exceptional customer service experience.

Been going to this office for several years now. The front desk staff are always cordial and helpful. Dr. Patel is so thorough when explaining what I need and why. Best chairside manner ever. My hygienist, Patrick is a real gem. So patient and kind and makes sure each time you are happy with the services provided. I highly recommend this dental practice.

I absolutely love the attention and care that I’ve received in this office. All of the staff are extremely amazing and the doctors are top-notch. Dr. V took great care of me with my implant surgery and Dr. Patel has been a blessing and amazing with my aftercare. I would definitely recommend this office. They get a 20/20 on customer service, effective communication, and just being overall great people that care about you as a patient.

Best dentistry practice ever!! Dr. Kash is hot and such a great doctor. He can examine at my teeth anytime!! Dr. Shimada, Dr. Solanki, Dr. Bhumi, Dr. Patel, and the whole staff are so great! Their attention to their patients is unmatched! Claudia and April, the hygienists are literally lifesavers and so nice! The front staff, Taylor and K can get anything done for you!!

This office is great! The doctors are so nice the staff is amazing and really go above and beyond!! Definitely would recommend to everyone in the greater Tampa Bay Area!! Dr Kash is the best dentist in the world!!

Like many people I had ignored my dental health for years. I have recently retired and decided it was time to look after myself better. I lucked into choosing Modern Day Smiles. From the first time I walked through the door I have been treated top notch. From the reception desk to x-rays to my hygenienist (Claudia), they have been great.

Great dental work. I transfered to this office because the precision taken to ensure my mother's dentures were perfect for her. After nearly 3 years of dental appointments....I was told by the front office specialist, we can do free work for you. Which I never expec Ted. The dentist found additional work need in anther tooth and worked on it. I agreeded to pay for toal balance for scheduled visit and offered to pay the surprise charges next pay day. She could have stated office policy without accusations of trying to get free services. So disrespectful.

Had a great experience at my appointment this morning. Claudio was friendly, professional, and made me feel comfortable throughout the visit. Dr. Cash was awesome—thorough, knowledgeable, and took the time to answer my questions without making me feel rushed. The entire staff was welcoming, and the appointment was smooth from start to finish. Highly recommend!

This office is truly a gem in Saint Pete. Dr. Patel is an absolute wealth of knowledge and brings such a wonderful kindness to every visit. Having Patrick as a hygienist again was a total highlight. He is incredibly gentle and detailed, yet he works with such impressive speed that you are out of the chair and on your way in no time. My teeth feel and look spectacular. The rest of the team is just as impressive. The hygienist (I unfortunately forgot her name) who handled my X-rays was so careful and gentle that it was easily the most comfortable experience I have ever had with imaging. Kay, Brit, and Tay at the front desk are so welcoming and helpful, making the entire process feel effortless. I am already looking forward to my next cleaning in six months!

Wonderful experience from start to finish! Everyone was so welcoming, patient, and kind. The front staff was helpful in explaining my insurance coverage. The doctor and assistant were very thorough and explained everything clearly, which made me feel comfortable and confident. The office was clean and well organized. Highly recommend!

The whole staff is very accommodating, professional and sweet! Doctor Patel took time to talk with us and gave a very detailed explanation of what was happening in my wife’s mouth! They’re awesome! John & Marlene